Uswa

privacy Policy

Our exchange policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you exchange.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email:customer@uswa.pk.

Shipping exchange

To replace your product, you should mail your product to: Plot # 126, shop#1, Manzoor Colony, Jamshaid town, Karachi.

You will be responsible for paying for your own shipping costs for exchanging your item. If you receive a exchange product, the cost of return shipping product you will pay.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at email:customer@uswa.pk for questions related to refunds and returns.

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